Effective Date: July 9, 2026
Lake Conroe Insurance Brokerage ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request insurance quotes, purchase insurance products, or communicate with us.
By using this website, you consent to the practices described in this Privacy Policy.
Depending on how you interact with us, we may collect the following information:
- Full name
- Mailing address
- Email address
- Telephone number
- Date of birth
- Driver's license information
- Property information
- Vehicle information
- Insurance history
- Claims history
- Occupation
- Household information
- Information necessary to prepare insurance quotes or service policies
When necessary for insurance transactions, we may collect information such as:
- Premium payment information
- Billing information
- Payment history
Payment card information is generally processed by secure third-party payment providers and is not stored on our website.
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device type
- Pages viewed
- Date and time of your visit
- Referring website
- General website usage information
We use your information to:
- Provide insurance quotes
- Evaluate insurance eligibility
- Submit applications to insurance carriers
- Service your insurance policies
- Respond to inquiries
- Verify your identity
- Process payments
- Communicate regarding your insurance needs
- Improve our website and services
- Comply with legal and regulatory obligations
- Detect fraud and maintain security
We do not sell your personal information.
We may share your information with:
- Insurance companies
- Managing General Agencies (MGAs)
- Wholesalers
- Insurance program administrators
- Claims administrators
- Payment processors
- Technology service providers
- Government agencies when required by law
- Regulatory authorities
- Legal advisors when necessary
Information is shared only as necessary to provide insurance products, comply with legal obligations, or operate our business.
Because we are an independent insurance agency, we submit your information to insurance carriers for underwriting and quoting purposes.
Each insurance carrier maintains its own privacy practices. Once your information is submitted to a carrier, that carrier's privacy policy also applies.
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
If you provide your phone number or email address, you consent to receive communications related to:
- Insurance quotes
- Policy servicing
- Renewal reminders
- Claims assistance
- Customer support
- Appointment scheduling
If you separately opt in to receive marketing communications, we may also send promotional messages about our products and services.
You may unsubscribe from marketing emails using the unsubscribe link or stop marketing text messages by replying STOP. Opting out of marketing messages does not prevent us from sending transactional or legally required communications related to your policies or requests.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide insurance services
- Comply with legal requirements
- Meet regulatory record retention obligations
- Resolve disputes
- Enforce our agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
Our website is not directed to children under the age of 13.
We do not knowingly collect personal information from children without appropriate legal authorization.
You may contact us to:
- Request access to your personal information where permitted by law
- Request corrections to inaccurate information
- Ask questions about our privacy practices
- Update your contact information
Certain requests may be limited by applicable insurance regulations or legal obligations.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Lake Conroe Insurance Brokerage
Phone: 832-429-4287
Email: emily@conroeins.com
Website: www.conroeins.com